Contact ProofBeer

ProofBeer is an all-in-one social proof platform for websites. It combines AI-assisted feedback forms, automatic Google, Facebook and Instagram review sync, and embeddable testimonial widgets in one dashboard. ProofBeer is software and is not related to beer or alcohol.

Choose how we can help

Partnerships and agencies. Interested in the agency or affiliate programs? Pick 'Partnerships' in the form or read the partners page first.

Security and privacy. Send security reports, DPA requests and privacy questions to support@proofbeer.com with 'Security' or 'Privacy' in the subject. See the security page for details.

Press. For interviews, quotes or media kits, use the subject 'Press'.

Quick answers before you write

Where do I find setup guides? In the integrations section and the platform guides. How do I change my plan? In account settings; upgrades apply immediately. How do I get a refund? Pro and Advanced include a 14-day free trial; see the refund policy for refunds. Is there an API? Advanced plans include API access; see webhooks and the help center.

What to include in your message

The email you signed up with, the page where the widget is embedded, your website platform, and a screenshot. This helps us answer in one reply.

How to write a support message that gets solved in one reply

Subject line: say what is wrong in a few words, for example 'Carousel not loading on Shopify product page'. Body: (1) your account email; (2) the URL of the page with the problem; (3) your website platform; (4) what you expected and what happened; (5) a screenshot or short screen recording; (6) anything you already tried. If the problem involves a webhook or Zapier, include the time of your test submission.

Questions we can answer faster if you include the details

Billing and plans: tell us the account email and the invoice or order reference from Paddle. We can explain a charge, a plan change or a refund request under our refund policy. Data requests: if you need an export, a deletion or a copy of the Data Processing Agreement, say so in the subject line and include the workspace name. Review sync problems: tell us which source (Google, Facebook, Instagram, Yelp, Trustpilot or Product Hunt), whether it ever worked and when it stopped. Feature ideas: describe the job you are trying to do rather than the button you want. The job tells us more than the solution.

Before you contact us

Look through the help center and the setup guide for your platform. Many widget problems come from a cached page, an unpublished page or a plan that blocks custom code, and each guide explains how to check.