Zapier Integration

Automate customer workflows with
Zapier

Connect ProofBeer review forms to 5,000+ top business apps. Seamlessly dispatch reviews to CRM platforms, email marketing tools, ticketing software, and team notification boards.

🔄 Instantly Dispatched✓ Configure Inside Editor
ProofBeer Event

"event": "form.submitted"

"rating": 5

"name": "Sarah J."

CRM Systems

Enrich client profiles

Klaviyo / Mailchimp

Trigger discount coupons

Slack Alerts

Instant detractor routing

How This Helps Your Business

Connect your customer sentiment database directly to the tools your business runs on. Keep databases fresh, automate responses to positive customer experiences, and manage detractors proactively.

Instant Workflow Triggers

Send form responses downstream to 5,000+ apps in under a second. Eliminate delayed exports and batch uploads.

Automated Marketing Flows

Enrich contact cards and dynamically trigger target outreach campaigns in Klaviyo, Mailchimp, or ActiveCampaign.

Detractor Remediation

Escalate low reviews immediately by creating CRM support tasks or support tickets to resolve issues and protect retention.

Configure Zapier Sync in Form Editor

1

Open Form Configure Settings

Navigate to the form you want to connect in the ProofBeer dashboard, click the "Configure" tab, and open the "Integrations" section.

2

Create a Zap with Catch Hook

Log in to your Zapier account and create a new Zap. Choose "Webhooks by Zapier" as the trigger app, select "Catch Hook" as the trigger event, and copy the unique webhook URL provided.

3

Paste Webhook URL in ProofBeer

Click "Add Zapier Connection" in your form settings, paste your copied Catch Hook URL into the input field, and save.

4

Run a Test and Activate

Click "Test" on the integration row to dispatch a live mock response payload. Return to Zapier, test your trigger, map the fields to your downstream apps, and turn on the Zap!

Zapier Connection Live
Active
Trigger: New SubmissionCatch Hook
Action: Add/Enrich ContactCRM / Email Tool

Simple Webhook Endpoint: Easily dispatch responses without complex API setups. Check trigger fields, map data structures, and automate in minutes.

5 High-Impact Business Use Cases

Discover how growth, marketing, and support engineering teams align customer reviews with automated back-office logic.

Sales & CRM

Dynamic HubSpot Contact Profile Enrichment

Automatically append new review scores, comments, and customer satisfaction details to client contacts in HubSpot or Salesforce as soon as they submit the form.

Marketing Automation

Instant Customer Incentive Delivery

Reward customers who leave positive feedback. Trigger automated emails in Klaviyo or Mailchimp sending customized discount coupons to 5-star reviewers.

Customer Support

Low Rating Zendesk Ticketing

Keep support teams aligned. Automatically generate a Zendesk support ticket or open a Jira task whenever a form receives a rating under 3 stars.

Notifications

VIP Support Escalation via SMS

Connect with Twilio via Zapier to send an immediate SMS notification to your customer success managers when enterprise accounts leave negative feedback.

Social Media

Automated Social Buffer Queues

Push highly descriptive 5-star testimonials directly into a Buffer or Hootsuite queue to schedule automated posts across Twitter and LinkedIn.

Frequently Asked Questions

How do I connect ProofBeer to Zapier?

Search for ProofBeer in the Zapier app directory. You can trigger zaps when new reviews are received, or send customer data from other CRM tools to trigger a review request.

What triggers and actions does ProofBeer support on Zapier?

ProofBeer supports the 'New Submission' trigger. You can connect it to 5,000+ apps, including Salesforce, HubSpot, ActiveCampaign, Mailchimp, and Discord.

Is the Zapier integration free during the beta?

Yes, our Zapier integration is completely free to use during the ProofBeer beta period. Standard Zapier account limits may apply.

Ready to automate your workflows?

Integrate your testimonial capture forms with Zapier inside the Form builder dashboard. Build your first Zap in minutes.